Matt was wonderful to work with! He is very thoughtful and excels in communication. My work laptop had a hardware issue and Matt worked tirelessly to resolve it- even ordering several parts on my behalf. I was really stressed out about not having my work laptop given that I am working remotely. My laptop was fixed in no time and Matt walked me through the entire process. You couldn't ask for a better tech-guy! I don't know anything about laptops but I know I have a new resource for all my questions.
I would recommend Matt over and over again.
Matt was terrific. . He clearly knows what he is doing.
I live in another state so he worked virtually with me. I'm not a computer person so he was was clear and patient with me. He was able to translate into layman's terms what the problem was, how to fix it, then he proceed to help me do it.
I also had to send my laptop to be fix and upgraded which gave me 5 more years out of my computer and saved me a ton of money. It was an easy experience. He set it up for me. I had it back in now time from him.
He communicates really well. He's friendly, easy to get along with.
If you check out his resume you see he know what he's doing now matter the level you are at. He can work with huge complex systems as well.
I can't recommend him enough. He is fair and he is honest.
Hi Guys, ok if you have ANY computer issues at all Matt is your Superman that will guaranteed swoop in and save the day. His prices are extremely reasonable and he will speak with you while he does his magic. The best part is that he's a straight forward (IT Guy - lol) that will answer all your questions. Best practices and Quality assurance indeed so if you're seeing this - Stop . You just found the best answer for whatever problem you got. Please believe me - Matt got me out of a major computer jam!!! He's the best guys trust me :-)
Due to the pandemic and because I still had Internet access, Matt remotely worked on my desktop computer. Matt did an excellent job. He was impeccable with his word. I highly recommend him for his services. The price I paid was worth it to get my computer back on track! Matt was very personable and patient with my computer issues. He was cheaper than the price quote I got from HomeAdvisor. Thanks Matt for a job well done!
My computer skills are very basic so when something isn't working I need help right NOW! And Matt provided it, managing to upgrade the operating system on my old laptop so that it was in sync with my new printer! A maneuver that sounds easy but wasn't! Furthermore it saved me the cost of a new computer! Matt' s contact info is at the top of my list! A. In Evanston
Matt is the guy to call now in my book. He's very personable. He is patient with a non-techie such as myself; educating me; and is a natural whiz with computers. He will help me out once again soon to get another MacBook Pro laptop in operating order. I know what a great IT person should be like after living and working in NYC where it is fiercely competitive. So don't waste your time and money elsewhere because you will. Call "M@ The IT Guy" right away for your IT needs! You'll be so glad you did. He even had special tools with him to install new key replacements on my keyboard. Priceless!